Last Updated: June 2026

At Nidhyansh Ayurveda, we are committed to delivering high-quality Ayurvedic products. If you receive a damaged, defective, or incorrect product, we are here to help.

Return Eligibility

You may request a return if:

• You received a damaged or defective product.
• You received the wrong item.
• The return request is made within 7 days of delivery.
• The product is unused, unopened, and in its original packaging with all labels and seals intact.

Non-Returnable Items

For hygiene and safety reasons, the following items are not eligible for return or exchange:

• Opened or used products
• Products with broken seals or damaged packaging after delivery
• Products purchased during clearance or special promotional offers (unless damaged or incorrect)
• Gift cards (if applicable)

Exchange Policy

We offer product exchanges only in the following cases:

• Wrong product delivered
• Damaged product received
• Manufacturing defect

Exchange requests must be submitted within 7 days of receiving the order.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery and provide:

• Order Number
• Product Name
• Clear photos of the product and packaging
• A brief description of the issue

Our support team will review your request and assist you with the return or exchange process.

Return Process

1. Contact our customer support team.
2. Share your order details and required photos.
3. Wait for return approval.
4. Once approved, return the product as instructed.
5. After inspection, we will process your exchange or refund (if applicable).

Return Shipping

• If the return is due to our mistake (wrong, damaged, or defective product), Nidhyansh Ayurveda will bear the return shipping cost.
• In other approved cases, return shipping charges may be the responsibility of the customer.

Refunds

If an exchange is not possible due to product unavailability, an eligible refund will be processed according to our Refund Policy.

Contact Us

If you have any questions regarding returns or exchanges, please contact us:

Nidhyansh Ayurveda

📧 Email: support@nidhyanshayurveda.in (Update if your support email is different)

🌐 Website: https://nidhyanshayurveda.in/