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Refund & Return Policy

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Last Updated: June 2026

At Nidhyansh Ayurveda, customer satisfaction is our priority. We strive to deliver premium-quality Ayurvedic products. If you are not completely satisfied with your purchase, please review our Refund & Returns Policy below.

Returns

We accept returns only under the following conditions:

  • The product received is damaged, defective, or incorrect.
  • The return request is made within 7 days of receiving the order.
  • The product is unused, unopened, and in its original packaging with all labels and seals intact.

To request a return, please contact our customer support with your order details and clear photos of the product.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

  • Opened or used products
  • Products with broken seals or damaged packaging after delivery
  • Items purchased during clearance or special promotional sales (unless damaged or incorrect)
  • Gift cards (if applicable)

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please notify us within 48 hours of delivery by emailing us with:

  • Order Number
  • Product Name
  • Photos of the product and packaging
  • A brief description of the issue

Our team will review your request and provide a suitable resolution.

Refunds

Once your returned product is received and inspected, we will notify you about the approval or rejection of your refund.

If approved:

  • Refunds will be processed to the original payment method.
  • The refund may take 5–7 business days to reflect, depending on your bank or payment provider.

For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or UPI after verifying the required details.

Order Cancellation

  • Orders can be cancelled before they are shipped.
  • Once an order has been shipped, it cannot be cancelled.
  • If eligible, the refund will be processed according to this policy.

Exchange Policy

We offer exchanges only if:

  • You receive a damaged product.
  • You receive the wrong product.

Exchanges are subject to product availability.

Return Shipping

  • If the return is due to our error (wrong, damaged, or defective product), we will bear the return shipping cost.
  • If the return is requested for any other approved reason, the customer may be responsible for the return shipping charges.

Late or Missing Refunds

If you have not received your refund:

  1. Check your bank account.
  2. Contact your payment provider or bank, as processing times may vary.
  3. If you still need assistance, please contact our support team.

Contact Us

For any questions regarding returns or refunds, please contact us:

Nidhyansh Ayurveda

📧 Email: support@nidhyanshayurveda.in (Update if different)

🌐 Website: https://nidhyanshayurveda.in/

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